Privacy Policy

This Privacy Policy explains how Wood Koala Furniture processes personal data in connection with the website and related communications. It applies to visitors, users who submit inquiries, and other individuals whose information we handle through the site.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

01 · Collection

Data We Collect

We may collect identification details, contact information, message content, account or profile data if an account is created, technical data such as IP address, device and browser information, and usage data relating to pages viewed and actions taken. Where users submit information about apartment purchases or related legal support requests, we process the information provided in those submissions.

The categories of data collected depend on how users interact with the site and its forms.

02 · Sources

Sources of Data

We receive data directly from users when they complete forms, send messages, or otherwise interact with the site. We also collect certain data automatically through the website and its technical tools, including log data, cookie data, and similar usage information. In limited cases, we may receive information from service providers that support the operation of the site.

Information comes from users, their devices, and the operation of the website.

03 · Cookies

Types of Cookies

The site may use strictly necessary cookies to support core functions, functional cookies to remember preferences, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. Where required, non-essential cookies are used only with appropriate consent.

We use only standard cookie categories for operation, measurement, and preference management.

04 · Controls

Cookie Controls

Users can manage cookies through their browser settings and may block or delete cookies already stored on their device. If the site provides a cookie banner or preference tool, users may use it to change non-essential cookie settings. Disabling some cookies may affect site functionality or limit certain features.

Cookie preferences may be adjusted through browser settings and, where available, site controls.

User Rights

Your Rights

Depending on the circumstances, users may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on legitimate interests, users may object on grounds relating to their particular situation. Some requests may be limited where retention or disclosure is required by law.

Available rights may vary depending on the legal basis and the nature of the request.

Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify the identity of the requester and to understand the scope of the request. We will review requests and respond within the period required by applicable law, or explain if additional time is needed because of complexity or volume. If a request cannot be fully satisfied, we will provide the reason where permitted.

Requests are handled through a verification process before any action is taken.

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including any follow-up communication, recordkeeping, dispute handling, or legal compliance. When data is no longer required, we delete it, anonymize it, or retain it only where a legal obligation or legitimate need requires continued storage.

Retention periods depend on the purpose of processing and any legal storage duties.

Policy Updates

Policy Changes

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we provide. When changes are material, we will take reasonable steps to make the updated policy available and, where appropriate, notify users through the site or other suitable means. Continued use of the site after an update takes effect means the revised policy applies to future processing.

We review this policy from time to time and record the date of the latest revision.

01 · Purpose

Purposes of Processing

We process personal data to operate and maintain the website, respond to inquiries, manage communications, provide legal support related to apartment purchases, improve site performance, monitor security, prevent misuse, comply with legal obligations, and keep appropriate business records. Where required, we also use data to manage consent choices and cookie preferences.

Processing is limited to the operational purposes described in this policy.

02 · Sharing

Sharing With Partners

We may share personal data with trusted service providers that support website hosting, technical maintenance, analytics, communications, or document handling. These parties act on our instructions or as independent controllers where required by law. We may also share information with professional advisers and other counterparties involved in a user’s request when this is necessary to provide the requested service.

Service providers receive only the information needed to perform their assigned functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required to comply with legal obligations, respond to lawful requests, protect rights, or defend against claims. We may also share information where disclosure is necessary to establish, exercise, or defend legal rights.

Disclosure to public authorities is limited to situations required or permitted by law.